Our FAQ
Payments & Safety
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All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express, and Discover.
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Yes, we accept online payments. All payment processing and vital customer information is quick, easy, and secure.
Shipping & Delivery
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Local delivery takes 3 to 5 working days. International shipping takes 3 to 7 working days.
Due to global supply chain challenges, shipping times could be longer than usual. -
Shipping rates are calculated at checkout.
Please note that shipping rates are assigned by the shipping company to ensure that your product is handled with care.
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Worldwide shipping is available.
Returns & Refunds
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Yes, we offer full and partial refunds only if you receive a damaged or defective product.
Please enquire for more information about our Refund policy.
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When an order does not include free shipping, all shipping costs (including the return shipping) are handled by the customer.